Kate Osgood

I was looking to ship my car to the UK when I was recommended to Freight Factory. Their level of professionalism goes beyond what you think you would receive from a business, my car was delivered to my door in the UK fully registered, and I was communicated every step of the process. They were …

You will never go wrong with the Freight Factory as they go all out for their clients, the level of commitment and service given and clients are always informed on the status of their shipments. I would recommend Freight Factory at any given time.


I have used “Freight Factory” and in particular Lorraine to successfully take charge of the shipping & importation of my delicate C-Type Jaguar project. This consisted of arranging and advising of the paperwork required as well as following up with local authorities and the handling of the UK transport to the port, containerisation, shipping, clearing and unloading in CT. I highly recommend the services of “Freight Factory” for any similar requirements.


The Freight Factory are efficient, on the ball and proactive. They are clearly very experienced shippers, and are able to utilise a range of good contacts in a wide range of ports. I was reassured by all aspects of the service they provided throughout a recent booking, and was impressed by their new facilities in Cape Town. My consignment arrived according to schedule and in exactly the condition I expected it to, with minimal fuss.


I intend to use the Freight Factory again for my next consignment. I found them easy to work with and able problem solvers. They clearly know what they are doing, provide good value for money, and are helpful and trustworthy.


Being a car collector in Cape Town, I’ve imported many vehicles over the years and always had to fly up to Durban hoping to retrieve my vehicles safely, without running into all the hidden issues, only to discover after paying huge sums, my pride and joy was left outside and been burgled. That’s when I’ve discovered Freight Factory right on my doorstep! Thereafter, it was an easy, smooth transaction – the experts got all the required paperwork in order in no time and my car was on its way, without a worry, arriving safe and secure! They offered secure indoor storage until I was ready to collect – what a pleasure! I will definitely use them again! Many Thanks for your expert service!


Freight Factory assisted me in sorting out the VIN number on my trailer for Police Clearance. The service was of a high quality and coupled with the friendly manner of the staff, I would definitely recommend them!


Thank you for providing Metal Ridez with a most efficient and worry-free shipping service for all our vehicles. Freight Factory is well organized and keenly aware of customer needs and expectations. Congratulations on the high level of customer service and efficiency.


Freight Factory has been amazing! From the get-go everything went smooth. Freight Factory is like a one stop shop, they go the extra mile, from collecting and storing our vehicles for our clients. I could not think of a better shipping Company for myself and all my Clients all over the world.


Freight Factory assisted us in obtaining an engine clearance for one of our motorcycles. They provided an excellent service, were informative, friendly and professional. We would recommend them to anyone in need of the specific services they provide.