All consignments entering or departing South Africa require customs clearing. As an accredited customs clearing agent, we offer a comprehensive customs clearing service to ensure your shipments navigate the process seamlessly.
Our services include booking customs inspections, customs supervision, and customs authorization, all facilitated through our in-house online system linked to Customs EDI. This ensures a swift and effortless turnaround time for all your customs requirements.
Frequently Asked Questions
Do I need customs clearing for my shipment?
Yes. Every consignment entering or leaving South Africa has to be cleared through customs. As an accredited customs clearing agent we handle that process for you on both imports and exports, so your shipment moves through cleanly.
What does your customs clearing service include?
We book customs inspections, handle customs supervision and obtain customs authorisation, all through our in house online system linked to Customs EDI. That keeps the turnaround quick and takes the paperwork off your plate.
How long does customs clearance take in South Africa?
It depends on the shipment, the type of cargo and whether an inspection is required, so there is no fixed figure. Our EDI link and in house system keep it moving as fast as possible, and we keep you updated on where your consignment is in the process.
Are you an accredited customs clearing agent?
Yes. Freight Factory is an accredited customs clearing agent and we clear both imports and exports across all cargo types.
Can you clear vehicles, engines, parts and general cargo?
Yes. We regularly clear vehicles, engines, gearboxes and parts, along with general and commercial cargo, household goods and personal effects.
What is Customs EDI?
Customs EDI is the electronic system used to submit customs declarations to the authorities. Our in house system is linked directly to it, which is what lets us process your clearing quickly and accurately.
