Absolutely fantastic service and communication from Freight Factory SA, warm thank you to Henry Wann and all his team for their sterling work and service in helping us export a boat and some UPE’s to Australia. The line of communication was continuous, the pricing was good, the assistance great at all time, the advise and …
Author: GenSix Digital
Johan Burger
Lorraine, just want to thank you and the company for the unbelievable great service and effort you guys put in to get my car safely in South Africa and sorting all the issues . No request was an issue and everything just happened. That’s what I call great service with a smile. Thanks again forever …
Jayson Ramsammy
Nicole, thank you and your amazing team for a smooth experience in taking control of my export vehicle. Your attention to the detail and diligence in rendering the service is highly appreciated. You made the whole experience so easy and comfortable for me. Up until dealing with you and your team, all previous encounters with …
Vince Pulham
Thanks Maria and congratulations to you and your team for coming through in that challenging time. Here in Eastern Australia we have been also been inundated with unprecedented rain events in recent times – sounds like yours was on a totally different level though. – Vince Pulham
Nico Vermaak
Lorraine and the staff at Freight Factory made the import of my vehicle a breeze. The process of dealing with the shipping company and South African customs would have been a nightmare, but luckily they did it all. Everyone was really helpful from start to finish and even after I received my vehicle they were …
Richard Fly
I very much appreciate your and everyone else’s assistance from Freight Factory and Moto Village. I have imported and exported hardware all over the world for the US Dept of Defence and you have made this, by far, the most stress-free transaction.
Al Frewin
Well, I’m finally reunited with my Landcruiser. A long time coming. I would like to take this opportunity to thank you once again for your service and professionalism in this undertaking. Even with a hiccup (Hapag Lloyd) and the time of year (Christmas shutdown) you were on top of things to have problems sorted in …
Kate Osgood
I was looking to ship my car to the UK when I was recommended to Freight Factory. Their level of professionalism goes beyond what you think you would receive from a business, my car was delivered to my door in the UK fully registered, and I was communicated every step of the process. They were …
Thank you for providing Metal Ridez with a most efficient and worry-free shipping service for all our vehicles. Freight Factory is well organized and keenly aware of customer needs and expectations. Congratulations on the high level of customer service and efficiency.
METAL RIDEZ
The Freight Factory are efficient, on the ball and proactive. They are clearly very experienced shippers, and are able to utilise a range of good contacts in a wide range of ports. I was reassured by all aspects of the service they provided throughout a recent booking, and was impressed by their new facilities in Cape Town. My consignment arrived according to schedule and in exactly the condition I expected it to, with minimal fuss.
JOHN LEWIS, ABERAERON